FAQ
Trading Conditions
Yes, we provide negative balance protection to all clients.
This means that even in extreme market conditions, where your losses exceed your account balance, your account will not end up with a negative balance.
However, traders who use the maximum leverage available face a higher risk of reaching a negative balance before protection is applied.
For example:
Let’s assume that you have $200 in your account and you open 1 lot of USDJPY on Friday evening, with 1:500 leverage and a $200 margin.*
On Sunday night, the market opens 30 pips away from Friday’s closing price, in a direction against you. Your position will immediately have a loss of 30 pips x $10 = $300, while you only have $200 in your account.
The position will be automatically closed, and your account will have a negative balance of -$100.
This situation is 100% impossible when a trader uses 1:1 leverage. The higher leverage a trader uses, the more risk they take.
Slippage during volatile periods can also lead to negative balances.
Tickmill covers such cases with negative balance protection. However, the company may choose not to grant this protection if the negative balance was incurred as a result of fraudulent activity or market abuse.
Moreover, our Risk department constantly monitors our clients’ risk-taking. If we identify that a client is trading irresponsibly, we will notify them via e-mail and ask them to reduce their risk exposure. We may also reduce the leverage of a client’s account.
*This is an illustrative example.
Yes, we do offer Cash CFDs that allow you to trade at a continuous price that isn’t subject to an expiration date. The Cash CFD price is derived from the underlying futures contracts.
Experience trading with ultra-low spreads starting from 0.0 pips, leverage up to 1:1000, and lightning-fast execution averaging just 0.15 seconds. Most deposit methods are processed instantly, while withdrawals are typically completed within one working day. At Tickmill, we impose no trading restrictions and offer a seamless environment with no requotes. We fully support scalping, hedging, arbitrage, Expert Advisors (EAs), and algorithmic trading.
You can set Stop Loss (SL) and Take Profit (TP) orders with no limits on all account types. Stop Loss and Take Profit orders will still be active, even if your computer is switched off.
For Trailing Stop (TS) orders:
The minimum Trailing Stop level is 1.5 pips or 15 points.
You can only set one trailing stop per order.
You need to have the MetaTrader platform open to keep the trailing stop active.
The minimum trade size is 0.01 lots, and the maximum trade size is 100 lots. On the MetaTrader account, you can have up to 200 open orders at the same time.
Trading hours may change on public holidays, depending on the region. Some markets may close completely, while others may operate on reduced hours.
To stay updated, check our Trading Schedule updates regularly.
Trading hours vary depending on the instrument.
Below is an overview of when each asset class is typically available:
Forex: Available 24 hours a day, 5 days a week.
Monday: 00:02 - 24:00
Tuesday to Thursday: 00:00 - 24:00
Friday: 00:00 - 23:58
(All times are based on MT4/5 server time.)
For more details: Forex trading hours.
Cryptocurrencies: Available from Monday 00:00 to Sunday 24:00, including weekends (except during scheduled breaks and server maintenance).
For more details: Cryptocurrency trading hours.
Other asset classes: Each has specific trading hours.
You can check the exact schedule for each category here:
Notes:
Server time is GMT+2 (or GMT+3 during Daylight Saving Time (DST) in the US and Europe.)
You can also view trading hours directly in your MT4/MT5 terminal: Market Watch > Right-click Symbol > Specification.
Trading hours may change without prior notice, depending on market conditions and liquidity providers.
Our margin call/stop-out levels are 100%/30%.
Your account may be subject to a margin call if your account equity falls to a level that is equal to the margin of your existing positions. For example, you have an open position of 1 lot on EURUSD. The margin to hold that position is 200.
When you opened the account, you had 400 EUR equity on your account. When the position starts to move against you and your account equity falls to 200 EUR, you will have a margin call. But your position will not be closed yet. When your account equity falls to 30% of the required margin, then the system starts to close your positions immediately.
Taking the above example, if you open a position with 200 EUR of margin and your account equity falls to 60 EUR, then the system starts to close your position. If you have several positions open, then the system closes them starting from the one with the biggest loss.
If, while closing the positions, your account equity reaches a level of more than 50% of the required margin, all other positions will remain open.
We offer floating spreads for both account types – Classic and Raw. The Classic account offers variable spreads, starting from 1.6 pips with no commissions. The Raw account offers variable spreads, starting from 0.0 pips with low commissions.
You can check out our spreads by clicking here. Keep in mind the MT4/5 charts are designed to display prices aligned with raw spreads, regardless of the account type you are using. For classic accounts, we recommend you keep in mind the spreads associated with it.
At market opening and closing times and prior to announcements, the market spreads may widen substantially. Consequently, you must ensure that you have sufficient funds in your account to cover this eventuality.
There are no commissions on the Classic account. For more information about all the available accounts and their pricing and commissions, check our accounts overview page.
Trading on Tickmill Trader is available only with a TradingView Raw account. For more information about all the available accounts and their pricing and commissions, check our accounts overview page.
Sometimes, the market may move so quickly that the price you selected may have changed within milliseconds before execution. This is known as slippage. Slippage may be positive or negative, depending on several factors.
Negative price movement can potentially lead to a margin call and the subsequent triggering of an automated margin close-out of positions. In the event that market conditions are unfavorable to you, we will set a stop-out level to reduce your maximum loss. This means that we will set a threshold of margin value, below which positions are automatically closed. This stop-out is set at 30% of the margin.
For example, based on a margin of 100, the position would be automatically closed if the net equity* reaches 30 or lower.
In a nutshell, once your account net equity drops below 100% of the initial margin required to establish the open position(s), the MT4/MT5 changes colour, to red, to indicate that you are close to or on margin call. Once your account net equity drops below 30% of the margin requirements (depending on entity and client classification), it will close your trades one by one, starting with the trade with the biggest loss.
*Net equity: Defined as the sum of the client’s net profit and loss on an open position(s) and the client’s deposited funds.
The minimum leverage is 1:1. The maximum and default leverage are 1:500 and up to 1:1000 on selected symbols (only on MT5).
Metals: The leverage for gold is equal to the account leverage, while the leverage for silver is 4 times lower than the account leverage. If the trading account has a leverage of 1:500, then the leverage for gold will be 1:500 and the leverage for silver will be 1:125.
For more information about our leverage and margin requirements, click here.
Tickmill’s execution model is designed to provide a fast and secure trading experience for clients. Tickmill’s hybrid execution model therefore involves both market-making and straight-through processing. Such a model guarantees an average execution time of 0.15 seconds for trades with no requotes and some of the best spreads in the market.
Tickmill offers a wide range of trading instruments across multiple asset classes: