FAQ

We do not offer MetaTrader MultiTerminal.

If you click ‘Next’ on the first screen, it will then install MT4 to the default folder without asking. On the first screen, you will see the options ‘Next, ‘Cancel’ and ‘Settings’. You need to click on ‘Settings to change the default folder. Then, the system will give you the option to change the default install patch.

Currently, we do not provide tick data, as MetaTrader platforms are not able to store all ticks. Therefore, the tick data would not be accurate. There is an option for the server to store tick data, but we do not use it, as it is not able to store 100% of the ticks. In addition, that would slow down the server considerably due to a large amount of data, as the ticks are not filtered.

You can access and download historical data directly on your MetaTrader platform:

1. Go to Tools > History Centre

2. Select your trading instrument

3. Click Download

History will then be available on your trading platform, so you can click:

File > Open Offline > Open Offline Chart.

Please note that the longer the time frame, the longer the available history will be. For example, M5 history is available for 1.5 weeks, M15 history for 1 month, and so on.

Contract specifications for instruments on MetaTrader platforms include all you need to know about an instrument, including margin rates, trading hours, and more.

To view contract specifications, follow the steps below on your selected MetaTrader platform.

On MetaTrader desktop platforms and MetaTrader WebTerminals:

1. Go to Market Watch on the MetaTrader desktop platform.

2. Right-click on your preferred instrument.

3. Select Specification from the pop-up list.

4. A pop-up window will appear displaying the contract specifications for the selected instrument.

On MetaTrader mobile platforms:

For iOS:

1. Go to the Quotes tab at the bottom of the page.

2. Tap on any instrument, then select Details to view the contract specifications.

For Android:

1. Go to the Quotes tab at the bottom of the page.

2. Tap on a symbol, then select Properties to view the contract specifications.