FAQ

    Find answers to the most popular questions regarding trading with Tickmill.

    ETD Deposit & Withdrawal

    Can I fund my account by transferring funds from another broker?

    We can only accept funds from bank accounts that are registered under the same name as your Tickmill futures account.

    Can I send money from an account that is not in my name?

    No, Tickmill does not allow third-party transfers.

    Can I withdraw my funds in a currency different from my deposit currency?

    Yes, if you deposit in one currency, it is possible to withdraw in a different one. However, please note that withdrawals are processed back to the original source of deposit and to the same bank account used to make the deposit. You can perform FX conversions in the Client Area, if needed, before requesting a withdrawal from your currency wallet.

    Can I withdraw my funds into a different bank account from the one used to make the initial deposit?

    Tickmill’s policy is to process withdrawals back to the same account used for the deposit. Therefore, you won’t be able to withdraw funds to a different bank account.

    How can I deposit funds into my wallet?

    We currently offer International Bank Transfer as the only payment method for Futures and Options accounts.

    Log in to your Client Area and click Deposit.

    Copy the banking details and enter them into your bank’s portal or app.

    Enter the amount you wish to transfer and click Confirm.

    A unique reference number will then be generated. Make sure to include this reference in the comment field of your bank transfer.

    Please note that a deposit request must be generated in your Client Area for each individual transaction, with a unique reference number.

    How can I withdraw funds from my wallet?

    Log in to your Client Area.

    Under the Trader’s Room section, click the Withdraw button next to the currency wallet you wish to withdraw from, and fill in the required information.

    How long does it take for funds to be reflected in my wallet following a deposit transaction?

    Transfers between UK bank accounts are usually processed almost instantly.

    International payments can take up to 7 working days.

    Funds will be added to your wallet once the deposit has reached our bank account.

    What determines how much I can withdraw from my trading account?

    All Futures and Options assets are denominated in USD or EUR. If your main account currency is different (for example, GBP), you will need to use the Convert button, which is available via the three dots next to your GBP trading account.

    Before withdrawing, please ensure that any negative balances in your USD and/or EUR trading accounts are fully covered. You can then transfer your GBP funds to your wallet and submit a withdrawal request or an account closure request.

    When will my deposited funds be credited to my trading account?

    Funds are not transferred automatically. You will need to move funds between your currency wallet and trading account manually.